What should I do when I get into an accident?

In the event of an accident, we are just once call away. Our BMW Roadside Assistance can assist in the towing of the vehicle back to our Authorised BMW Body & Paint Shops*. For added peace of mind and convenience, the Authorised BMW Body & Paint Shop is also an approved Accident Reporting Centre for a wide range of insurance companies where they can assist from reporting, repair to claims recovery. The BMW Roadside Assistance Hotline is there for you around the clock. Simply contact us by phone: + 94773875777. *Towing charges might apply.

What can BMW Accident Repair offer me?

In the case of accident repair, the Authorised BMW Body and Paint Shops do their utmost to put your BMW back onto the road quickly and in optimal condition. They do this using state-of-the-art analytical and diagnostic tools to determine the full extent of the damage, innovative repair techniques and Original BMW Parts or parts of equivalent quality so that your BMW then looks as good as new again.

When is a BMW Cosmetic Repair appropriate?

Window glass : Minor chip damage with a diameter of up to 5 mm at the impact point on the windscreen. Outside or on the edge of the driver’s field of vision. Dents : Dents up to a diameter of 60 mm. Without any damage to the original paint finish. Paintwork : Scratches and small chips. Up to 25 mm in diameter and 100 mm in length. Plastic : Damage such as scratches, cracks, scuff marks or holes with a diameter of up to 25 mm. Wheel rims : Damaged surfaces up to a maximum of 1 mm in depth. No farther than 5 cm away from the rim flange. Interior : Everyday marks on the leather or instruments, such as scuff marks, scratches, tears, or stains. For marks of up to 15 mm in diameter or a length of up to 40 mm.

What is the BMW Approved Paint?

The BMW Approved Paints guarantees maximum accuracy of colour shade and durability. Our qualified experts work in compliance with the latest BMW paint and repair standards and using state-of-the-art paint polishing technologies to make your BMW shine again. The BMW Approved Paint is water-based and therefore not only ensures a perfect match with the existing paint finish but is also kind to our environment.

BMW Repair and Care employee service workshop

PLACE YOUR BMW IN THE BEST POSSIBLE HANDS.

#WHATEVERHAPPENS. BMW REPAIR AND CARE.

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PLACE YOUR BMW IN THE BEST POSSIBLE HANDS.#WHATEVERHAPPENS. BMW REPAIR AND CARE.

CHOOSE QUALITY FOR REPAIR AND CARE.

Whether it’s a small scratch or major damage after an accident, everyday life can leave many marks. Yet whatever happens, our Authorised BMW Body and Paint Shops place experts at your side to ensure that your vehicle quickly returns to its flawless condition. Because nobody knows your BMW like we do.

01 Value retention thanks to a certified repair process.
02 The vehicle passes all safety checks.
03 Perfect functionality.
04 Swift and smooth processing.
05 That good feeling of being in the best hands.

BMW Authorised BMW Body and Paint Shops.

BMW Certified Body and Paint Shops BMW Repair and Care

Select repairs with state-of-the-art testing and diagnostics technology. Our standards serve as a qualification for Authorised BMW body and paint centres and safeguard our high demands on quality. Trained experts ensure the value retention of your BMW with Original BMW Parts or the BMW Approved Paints. Both for BMW vehicles with combustion engines and for our electric vehicles.

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BMW ACCIDENT REPAIRS.

Accidents do happen. But don’t worry: our experts are there at your side with fast and professional assistance. Even after an accident with complex damage to body, paintwork, the electronics, or safety systems. With expertise, Original BMW Parts or parts of equivalent quality and the best repair procedure in each individual case. This approach ensures both an immaculate appearance and the flawless use of all functions in your vehicle.

BMW Repair and Care Body Damage Repairs employee service workshop

BMW Body Damage Repairs.

The body is crucial for the safety of the vehicle’s occupants. If an accident occurs that results in severe damage extending beyond a mere dent, our specialists first determine the extent of the damage using state-of-the-art analytical and diagnostic tools and then restore your vehicle to its proper condition. This ensures that no sacrifices are made in terms of appearance and above all safety.

BMW Repair and Care Paint Damage Repairs employee service workshop

BMW Paint Damage Repairs.

To deal with extensive paint damage repairs, our experts use both the latest paint polishing technologies and the environmentally friendly water-based BMW Approved Paints. Accuracy of colour shade and precise workmanship compliant with the latest BMW paint and repair standards lead to a brilliant result that is highly durable and retains the value of your BMW.

BMW COSMETIC REPAIRS.

BMW Repair and Care BMW Windscreen Repairs

BMW Glass Repairs.

A small stone can cause a lot of damage. The apparently small impact of a chip can quickly develop into a crack in the windscreen, making an expensive replacement necessary. However, if the chip damage is not directly in the driver’s field of vision, our experts can repair it in a quick and straightforward manner.

BMW Dent Repairs.

Has your last journey left its mark? Our experts are there to help you and remove dents with a diameter of up to 60 mm from body panels. Modern dent removal techniques ensure that the paint finish is not damaged during repair.

BMW Spot Repairs.

Our experts remove minimal paint damage of up to 25 mm in diameter on the periphery and near the edges, and scratches of up to 100 mm in length with speed and precision. Thanks to a special treatment procedure it is not necessary to dismantle the part during the repair.

BMW Plastic Repairs.

Thanks to BMW plastic repair, minor damage to plastic parts on the exterior with a diameter of up to 25 mm – such as a small crack in the bumper – can be remedied quickly and easily. Our experts are also able to repair scratches and scuff marks with supreme care.

BMW Wheel Rim Repairs.

Just a moment’s loss of concentration when parking can lead to damage on the wheel rim. Our specialists repair damage to the wheel rim up to a maximum depth of 1 mm at a distance of no more than 5 cm from the rim flange using an innovative filler and then paint it so that it matches your BMW perfectly.

BMW Interior Repairs.

Life leaves its mark. Whether it’s a tear or a hole in the upholstery or minor abrasions, such as on controls, we remove these marks up to a diameter of 15 mm or with a length of up to 40 mm. Annoying dirt marks or discoloured areas can also be rectified.

BMW REPAIR AND CARE: THE MOST IMPORTANT QUESTIONS AND ANSWERS.

What should I do when I get into an accident?
In the event of an accident, we are just once call away. Our BMW Roadside Assistance can assist in the towing of the vehicle back to our Authorised BMW Body & Paint Shops*. For added peace of mind and convenience, the Authorised BMW Body & Paint Shop is also an approved Accident Reporting Centre for a wide range of insurance companies where they can assist from reporting, repair to claims recovery.
The BMW Roadside Assistance Hotline is there for you around the clock. Simply contact us by phone: + 94773875777.

*Towing charges might apply.
What can BMW Accident Repair offer me?
In the case of accident repair, the Authorised BMW Body and Paint Shops do their utmost to put your BMW back onto the road quickly and in optimal condition. They do this using state-of-the-art analytical and diagnostic tools to determine the full extent of the damage, innovative repair techniques and Original BMW Parts or parts of equivalent quality so that your BMW then looks as good as new again.
When is a BMW Cosmetic Repair appropriate?
Window glass: Minor chip damage with a diameter of up to 5 mm at the impact point on the windscreen. Outside or on the edge of the driver’s field of vision.
Dents: Dents up to a diameter of 60 mm. Without any damage to the original paint finish.
Paintwork: Scratches and small chips. Up to 25 mm in diameter and 100 mm in length.
Plastic: Damage such as scratches, cracks, scuff marks or holes with a diameter of up to 25 mm.
Wheel rims: Damaged surfaces up to a maximum of 1 mm in depth. No farther than 5 cm away from the rim flange.
Interior: Everyday marks on the leather or instruments, such as scuff marks, scratches, tears, or stains. For marks of up to 15 mm in diameter or a length of up to 40 mm.
What is the BMW Approved Paint?
The BMW Approved Paints guarantees maximum accuracy of colour shade and durability. Our qualified experts work in compliance with the latest BMW paint and repair standards and using state-of-the-art paint polishing technologies to make your BMW shine again. The BMW Approved Paint is water-based and therefore not only ensures a perfect match with the existing paint finish but is also kind to our environment.

BMW SERVICES.

BMW Repair and Care BMW Service Hub BMW service employee advises customer

The full scope of BMW Service.

You and your BMW are in the best possible hands with your Authorised BMW Service Centre. The wide and varied range includes long-term service packages, attractive all-in prices and many more individual services.

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BMW Repair and Care BMW Accident Support and Breakdown Assistant man on the phone

BMW Roadside Assistance.

The service provided by the BMW breakdown and accident assistance is available to you free of charge around the clock – 365 days per year. Contact us by phone.

BMW Dealer Warranty BMW Repair and Care woman seated with BMW catalogue in her hand

BMW Warranty.

If the worst comes to the worst, benefit from comprehensive services such as swift repairs with Original BMW Parts and enjoy the reassuring feeling of being prepared for everything.

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#WHATEVERHAPPENS. BMW REPAIR AND CARE.

CHOOSE QUALITY FOR REPAIR AND CARE.

YOUR BENEFITS AT A GLANCE.

BMW Authorised BMW Body and Paint Shops.