Proactive
Count on your BMW Service Partner to keep you confidently on the road. With our personalised offers and our Relax. We care. commitment, we guarantee your BMW receives the precise maintenance, wear and tear and repair it needs. Rest assured, you're always in excellent hands.
Proactive
Quality and expertise
Large service network
Original BMW Parts
Comprehensive service offering
With BMW Proactive Care, you receive proactive support in every situation. Whether in the event of an error message in the vehicle, the next due service appointment, a breakdown or an accident. We offer you the ideal solution for your BMW. Lean back and enjoy the benefits of BMW Service with Proactive Care.
We will proactively contact you by email or directly in your vehicle. In urgent cases, we will call you.
We propose convenient dates for your service. You choose the best time to visit and book easily online or with your BMW Service Partner.
You've dropped your car off at dealer? We'll keep you updated on how the service is progressing and the cost involved.
We are here for you when it counts. From a flat tyre to an accident, BMW Roadside and Accident Assistance gets you back on track quickly.
Call our specialists for 24/7 assistance, 365 days a year.
Get back on the road quickly and reliably.
If you activate Proactive Care, we will contact you immediately in the event of an accident. If your vehicle breaks down, reach out to us using the emergency button in your BMW. For your convenience, we receive all vehicle data instantly, so that we can assist you quickly and easily.
If our experts can’t resolve the issue remotely, we are there for you on site. We dispatch a BMW Service Mobile or towing service immediately. If necessary, we arrange a taxi, flight or hotel for you.
Need attractive service rates for BMW 4yrs+? Discover an attractive service offering for your BMW. From brakes to battery replacement to an air or microfilter replacement. Original BMW Parts and expert knowledge included.
With BMW Value Service, you enjoy maintenance at a reduced price, keeping your vehicle reliable and helping you save money in the long term.
Comprehensive service with transparent costs and clear price advantages. We take care of wear and tear repairs for you at attractive conditions.
Benefit from price advantages on selected repair services. This helps keep your BMW always in top condition.
Long-lasting and reliable. Ensure the perfect power supply for your BMW by using a high-quality Original BMW Battery. Original BMW Batteries use AGM technology with up to three times greater cycle loads. They have a longer service life, greater capacity stability over their entire service life, and better starting reliability at both low and high temperatures – highly recommended for BMW models with high power requirements and cyclic load stability.
Our service package includes:
Original BMW Brake Pads reduce frictional wear, offering excellent braking performance and optimum, long-lasting safety.
Our service package includes:
Original BMW Brake Disc & Brake Pads are designed especially for your BMW model. To meet our quality standards, they undergo the toughest practical tests and computer simulations, and they feature a special material blend for high performance and durability.
Our service package includes:
Original BMW Microfilters improve the climate of the vehicle interior to breathe freely. It filters in three ways: mechanically, electrostatically and with active carbon. For improved air quality – the perfect solution for people suffering from allergies.
Our repair package includes:
Original BMW Wiper Blades continue to keep your windscreen clean even after over 300 hours of use. A solid and durable wiper lip guarantees evenly clean windscreens, while a soft rubber backing dampens wind and wiper noise.
Original BMW Shock Absorbers and Suspension System provide excellent safety, optimum ride comfort and a perfect response.
Your benefits:
Original BMW cooling system prevents overheating and it regulates the temperature in your BMW so that your BMW performs at a high level for a sustained period of time.
Our repair package includes:
Original BMW Engine and Transmission Mounting keep your engine and transmission supported, and fixed to your BMW frame or sub-frame without causing excessive vibrations that can enter the cabin, ensuring a smoother drive.
Our repair package includes:
Original BMW Oil Filter Housing and Oil Pan protect your engine and extends the service life of your BMW.
Our repair package includes:
Original BMW Ignition Coil & Spark Plugs are perfectly adapted to the respective combustion chamber geometry and combustion process. In this way, the high level of ignition reliability, even combustion and optimum engine performance reduces pollutant emissions, protect the catalytic converter and therefore the environment, too.
Our repair package includes:
With our Value Repair Packages, we make sure that repair remain sustainable and attractively priced for you. For selected packages, we also use carefully remanufactured Original BMW Parts that are subject to exactly the same BMW quality requirements as new parts.
Everyday driving can leave its mark, from small scratches to major damage. BMW Certified Body and Paint Shops place experts at your side to ensure that your vehicle quickly returns to its flawless condition.
As immaculate as the first time it was driven:
A small stone can have a big impact. Our experts quickly and easily handle any stone chip in your windscreen to prevent it from becoming a crack. Whether you need a repair or a replacement, we provide the best solution for your BMW.
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Even after an accident that causes complex damage to the body, paintwork, on-board electronics or safety systems, our experts will repair your vehicle quickly and professionally using state-of-the-art technology and Original BMW Parts.
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Does your BMW have a small scratch in the paintwork or a tear in the upholstery? Our specialists and their innovative repair technologies remove minor blemishes without a trace.
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Costs vary based on your vehicle, dealership, and the work required. Every BMW Service Partner uses Original BMW Parts, ensuring your car's safety and value are maintained. Our well-trained technicians are experts in every BMW model, providing reliable service. Trust us to keep your BMW in top condition.
As a BMW owner, you are entitled to the BMW Roadside Assistance package, which offers lifetime phone assistance and organisational support, as well as comprehensive mobility services such as coverage of travel services (e.g. taxis) or overnight accomodation for five years after first registration date, at no cost to you.
You can order Original BMW Parts directly from your BMW dealer. Enjoy peace of mind with BMW service offerings, such as Value Service, which uses Original BMW Parts.
From tailor-made accessories to equipment for any season. Check out all the products that enhance your BMW experience.